Our Cases
Pursuing accountability through strategic cases
Our work focuses on initiatives involving serious human rights harm, corporate responsibility, access to remedy, and international accountability efforts.
We support initiatives that challenge impunity while advancing practical pathways toward justice and reparations.
We engage a range of legal, advocacy, and international processes, including
OUR AREAS OF WORK
International complaint mechanism
Strategic advocacy
initiatives
Cross-border
accountability efforts
Corporate responsibility & human rights process
Public awareness & communications work
Each initiative is developed with careful consideration for the safety, priorities, and realities of the communities involved.
Featured case
Telenor - Myanmar exist case
One of the most significant post-coup accountability initiatives involving Myanmar concerned a complaint brought against Telenor ASA through the OECD National Contact Point mechanism.
Submitted on behalf of 474 Myanmar civil society organisations, the complaint raised serious concerns surrounding Telenor’s exit from Myanmar following the 2021 coup.
Key issues raised
The case examined issues including:
Human rights due diligence
Digital security and user data risks
Corporate responsibility during disengagement from conflict settings
Stakeholder consultation and transparency
The process highlighted the risks associated with the potential misuse of user data affecting millions of people under military rule.
Outcome - pending
The Norwegian National Contact Point’s
final statement identified shortcomings in Telenor’s human rights due diligence and called for continued efforts toward remedy and accountability.
The case also contributed to broader international discussions on responsible business conduct, corporate accountability, and digital rights in conflict-affected contexts.
Case up-date
17 Sep 2026
CASE UP-DATE:
NORWEGIAN COURT GREEN LIGHTS CLASS ACTION LAWSUIT AGAINST TELECOMS GIANT
In April, rights watchdog Justice and Accountability Initiative (JAI) sued the Norwegian telecoms giant Telenor ASA seeking damagesfor the sharing of sensitive personal data with military authorities in Myanmar following the 2021 coup.According to the claimants, the release of this information put civil society activists at risk of serious human rights abuse.
If successful, this case would be the first ever to hold a telecoms company to account for not sufficiently protecting user data from access by an authoritarian regime. This is a crucial precedent for other companies operating in high-risk countries.
Today, the Asker and Bærum District Court in Norway issued the first judicial decision in this case. The court rejected Telenor ASA’s procedural objection and allowed the case to proceed as an opt-out class action. The case will now be heard on the merits, thoughTelenor ASA has the right to appeal this decision within one month.
The case was filed as an opt-out class action on behalf of at least 1,253 customers. This meant that if the case were to be successful, all customers whose data was shared would benefit from the awarded damages, unless they declare their withdrawal (opt-out) from the class.
One of Telenor ASA’s objections was that the case should not be heard as an opt-out class action. Instead, they argued that each individual customer should file their own separate case.
JAI is represented by Simonsen Vogt Wiig and supported by SOMO and the Open Society Justice Initiative.
Were you affected by
Telenor Myanmar’s exit?
Former Telenor Myanmar users may be eligible to participate in ongoing accountability and membership-related initiatives connected to the Telenor Myanmar exit case.
Justice And Accountability Initiative supports efforts to connect affected individuals with relevant accountability processes, updates, and potential future remedy pathways.
Participation does not guarantee legal remedy or compensation, but may help strengthen collective accountability efforts and community engagement.
